Store Policies

Payments

Payments can be made thru Paypal or thru credit card.  After using your credit card, please email a scanned copy of 2 government issued IDs and the credit card (front side only) you used in the transaction for our verification purpose to ContactUs@educationaltherapytoys.com .

 

Delivery

Delivery is through Jam Global or Xend if around Metro Manila and thru LBC if in provincial areas.  Transit time of delivery for Metro manila areas is next day while for provincial areas, it’s 1 to 2 days.

For delivery rates inside the Philippines, please refer to this rate calculator- http://www.xend.com.ph/RateCalculator.aspx

and for international shipping, refer to this rates-

http://www.sendmaillogistic.com/worldwide-postal.html

 

Return

Items for return–Items not ordered.  Items defective or broken when received , (with digital photos of the defective or broken toys taken by the customer upon receipt of the item).

Items can be returned within 7 days.  Shipping will be shouldered by the customer.  Items for return should come in its original packaging and receipt if any.

Refund will be given accordingly, after customer followed the necessary steps  for items returned, and according to the rules of Paypal

 

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